After-sale Service

1. After sales service commitment
Implement comprehensive brand commitment services: ensure timely and safe delivery to the delivery location; Provide supervision and cooperation upon customer request; Where are the sales and service guaranteed for each series of batteries.

2. Service time limit
After receiving complaints from users about or about battery quality, we will inform them of the solution or solution by phone within 8 hours. If the user needs it, our company can send technical personnel to the site to work with them to resolve the issue.

3. Technical training
After consultation between both parties, specific matters such as time, location, and number of people can be determined, and user personnel can receive free battery maintenance and usage training.

4. Battery life guarantee and commitment
On the premise that the user uses the battery according to the usage conditions provided by our company, our company provides corresponding service life guarantee for the user. If any quality failure of the battery occurs within 1 year, our company will repair or replace it free of charge

5. Service hotline: +8613313791173

Contact Us

Factory Address: Pailou Town, Dongbao District, Jingmen City, Hubei Province, China
Office address: Pailou Town, Dongbao District, Jingmen City, Hubei Province, China
Phone number: +86 13313791173(Foreign Trade)
E-mail：roseluo@incobattery.com
Telephone: +86 18129514555(Domestic)

Alibaba:https://wanhengshop.1688.com/